Dj77 Privacy Policy — How your information is kept safe

1 Introduction & Commitment

Dj77 takes your privacy seriously. When you register on our platform or use any of our services, we collect certain personal information. You have the right to know how that information is handled.

This Privacy Policy clearly explains what information dj77 collects, why we collect it, where it is stored, who it is shared with, and how it is kept secure. We believe transparency is the foundation of trust, so we've written this page in plain, straightforward language — no complex legal jargon.

2 What Information We Collect

Dj77 only collects the data that is necessary — nothing more. Data is collected in two ways:

What you provide directly:

• During registration: full name, mobile number, email address, and date of birth.
• During KYC verification: a copy of your National ID or passport, and proof of address.
• At payment: mobile banking number (Mobile Pay, Nagad, Rocket, etc.).
• When you contact support: your messages and enquiries.

What is collected automatically:

3 How Your Information Is Used

Dj77 uses your information only for the purposes listed below — nothing more:

• Account Management: To create, manage, and secure your account.
• Transaction processing: To process deposits and withdrawals accurately.
• Identity Verification: To prevent fraud and comply with KYC requirements.
• Support services: To handle your questions and resolve any complaints.
• Relevant Offers: To send you bonuses and promotions tailored to your preferences (only with your consent).
• Legal obligations: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Platform improvements: To improve service quality and enhance the user experience.

4 Where Your Data Is Stored and How Long We Keep It

Dj77 stores your data on secure servers protected by advanced encryption and strict access controls. Only authorized personnel may access your information, and only for specified purposes.

How long we retain your data depends on its type and applicable legal requirements. Financial records are generally kept for a minimum of 7 years after account closure, in line with Bangladesh's financial regulations.

5 Sharing information with third parties

Dj77 may share information with third parties in limited and specific circumstances:

• Payment Processor: Solely to process transactions with mobile banking providers such as Mobile Pay, Nagad, and Rocket.
• Game providers: Minimum information necessary to run games with third-party game providers.
• Law Enforcement: When required by a valid court order or regulatory authority.
• KYC Partner: With trusted agencies for identity verification.

Only the minimum necessary information is shared in these cases, and all third parties are required to uphold dj77's privacy standards.

6 How we keep your information secure

Dj77 uses multiple layers of security to protect your information:

In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps to address the situation.

7 Cookie Policy

Cookies are small text files stored in your browser or on your device. dj77 uses the following types of cookies:

• Essential cookies: To keep you logged in and maintain core platform functionality. These cannot be disabled.
• Functional cookies: To remember your preferences (language, display settings).
• Analytics Cookies: To understand which parts of the platform are used most. All data is fully anonymized.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

8 Your Rights Over Your Data

As a dj77 user, you have the following rights over your personal data:

• Right to Access Your Data: You can find out exactly what information we hold about you.
• Right to rectification: You may correct any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of specific data (unless we are legally required to retain it).
• Right to restrict processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise this right, email us at support@dj77.bid. We will respond within 30 days.

9 Minor Protection

Dj77 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal information from minors.

If we become aware that data belonging to anyone under the age of 18 has entered our system, that information will be deleted immediately and the associated account will be closed.

10 Privacy Policy Updates

Dj77 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered mobile number or email, and a notice will be displayed on the platform.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, please withdraw your balance before closing your account.
• The date of the latest update will always be shown at the top of the page.

11 Contact us

For any privacy-related questions, complaints, or requests, please get in touch with us: